Privacy Policy

📜 Privacy Policy — 365 Filipino Wishes

365 Filipino Wishes is committed to protecting the privacy of our customers. This policy explains how we collect, use, and protect the personal information we gather through our website.

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1. Personal Data We Collect

We may collect the following personal data when you place an order or interact with us:

• Names

• Email addresses

• Payment information

• Uploaded images, photos, or messages

We may offer exclusive discounts through physical products, such as QR codes printed on apparel or stickers. These codes do not collect or store any personal data and are provided solely for your convenience and as a loyalty reward.

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2. Collection and Use of Personal Data

We use your personal data to:

• Communicate with you about your order and answer any inquiries.

• Create personalized greeting videos based on your instructions and uploaded content.

• Deliver your finished videos directly to your email.

• Use any uploaded images, photos, or videos solely for creating your personalized greeting and fulfilling your order.

• Comply with copyright laws and our Terms of Service, which may restrict us from publicly sharing videos containing copyrighted music.

• Send you occasional marketing or promotional emails if you have opted in. You may unsubscribe at any time.

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2.1 Public Sharing of Videos

With your consent, we may publicly share your personalized greeting videos on our business social media accounts, such as Facebook, Instagram, TikTok, or YouTube. Videos will only be shared if you purchase a social media posting add-on or otherwise explicitly agree. You may choose to keep your videos private. Please note that once posted publicly, videos may be visible to others and shared further. We cannot guarantee removal from third-party platforms once shared publicly.

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3. Payment Processing

Payments are securely handled by trusted third-party processors, including:

• Shopify Payments

• PayPal

• Stripe

These processors manage your payment information on our behalf. We recommend reviewing their privacy policies:

• Shopify Payments Privacy Policy

• PayPal Privacy Policy

• Stripe Privacy Policy

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4. Protection of Personal Data

We use secure servers and encryption tools to protect your data from unauthorized access or misuse. However, no method of transmission over the Internet or electronic storage is completely secure — so we cannot guarantee absolute security.

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5. Data Retention

We retain your personal data only as long as necessary to fulfill your order, comply with legal requirements, or resolve disputes. However, we do not store completed video files long-term. Once your video has been delivered, it is your responsibility to download and save it. If you wish to request early deletion of your personal data, please contact us at contactus@365filipinowishes.com.

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6. Third-Party Tracking Technologies

To improve your experience and understand how visitors use our website, we may use:

• TikTok tracking

• Facebook (Meta Pixel) tracking

• Google Analytics

These tools may use cookies to collect non-personally identifiable data about your device and browsing behavior.

Learn more:

• TikTok Privacy Policy

• Facebook Privacy Policy

• Google Privacy Policy

If you wish, you can disable cookies in your browser settings to opt out of tracking.

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7. Disclosure of Personal Data

We do not sell or share your personal data with unrelated third parties. We may share your data with trusted service providers (like payment processors, email platforms, or cloud storage services) when necessary to deliver your order or comply with legal obligations.

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8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children under 13 without parental consent. If we discover that we have unintentionally collected data from a child under 13, we will delete it promptly.

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9. Your Rights

You have the right to:

• Access, update, or delete your personal data.

• Object to or restrict how we process your data.

To make a request, please email contactus@365filipinowishes.com.

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10. Changes to This Privacy Policy

We may update this policy from time to time. Material changes will be communicated via email or by posting a notice on our website.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at contactus@365filipinowishes.com.

Thank you for trusting 365 Filipino Wishes with your special moments!