💻 Virtual Assistant (VA)

💻 Virtual Assistant (VA)

🌟 Digital Operations & Performer Coordination Role

At 365 Filipino Wishes, our VAs are more than just assistants — they help keep our entire digital production flow organized and running smoothly.

We’re looking for someone reliable, detail-oriented, and proactive who can help manage orders, coordinate with performer teams, and support the daily operations of a growing Filipino-rooted digital gifting company.

This role is ideal for someone who enjoys organization, communication, and creative coordination.

✅ Responsibilities

📦 Order Fulfillment & Quality Control

  • Mark orders as fulfilled in Shopify
  • Double-check customer names, greetings, and order details
  • Attach the correct final video files for delivery
  • Monitor daily order checklist and cut-offs
  • Reset digital inventory/availability when needed

🎤 Performer Coordination

  • Communicate with performer teams (Omni Greeters, Harana Singers, Carolers, Dancers)
  • Relay filming instructions, deadlines, and order details
  • Coordinate batch filming schedules
  • Follow up on pending tasks and missing submissions
  • Help organize reshoots if needed
  • Escalate recurring quality issues to management

📋 Reporting & Organization

  • Keep internal files and tracking sheets organized
  • Maintain performer/order tracking records
  • Help monitor workflow progress and daily production flow
  • Report recurring operational issues or bottlenecks

📱 Digital Content Coordination

  • Organize delivered videos and customer files
  • Ensure uploads and final deliveries are accurate
  • Help maintain smooth communication between customers, performers, and management

💡 What We’re Looking For

  • Familiarity with Shopify or willingness to learn
  • Strong communication and coordination skills
  • Detail-oriented — catches mistakes before customers do
  • Organized and responsive
  • Comfortable managing multiple moving parts
  • Reliable internet and smartphone/computer access
  • ✅ Must have a verified GCash account for payroll
  • ✅ Must have a verified LinkedIn profile

🎯 What Makes This Role Different

This is not a traditional call center or BPO role.

You’ll be helping operate a creative digital production business centered around emotional gifting, Filipino culture, and personalized video experiences for customers around the world.

You’ll work closely with performers, digital orders, and fulfillment operations while helping keep the business organized as it grows.

💸 Pay

  • ₱15,000–₱18,000/month
  • Paid biweekly
  • Part-time to start; may scale as business grows
  • Performance and reliability bonuses may be given during peak seasons

📌 Extra Note

This is an as-needed digital operations role within a business where nearly everything revolves around video production 🎥.

A large portion of communication and coordination happens through:

  • Messenger
  • Shopify
  • Google Sheets/Forms
  • Mobile apps

Please make sure your phone/device can handle multitasking and communication-heavy workflows. Phone model may be requested during screening.

This role can work well alongside another job as long as responsiveness, accuracy, and reliability are maintained.

📌 Time Commitment

Estimated:

  • Around 18-25  hours per week on average

Some weeks may be lighter or heavier depending on:

  • holidays
  • seasonal campaigns
  • performer scheduling
  • order volume

Flexibility and communication are very important.

📌 How to Apply

Send your CV to:

📧 contactus@365filipinowishes.com

Subject:
VA Application – Your Name

Please include:

  1. Short introduction about yourself
  2. Relevant Shopify/admin/coordination experience
  3. Why you’d be a good fit for 365 Filipino Wishes
  4. Your verified LinkedIn profile link

👉 Join a growing Filipino digital gifting company helping families and loved ones create unforgettable moments worldwide 🇵🇭